JK Wrangler clutch issues (2011, 6 speed manual)

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dkhouri
Rank: Offroader
Posts: 45
Joined: Mon Jul 22, 2013 7:51 pm

JK Wrangler clutch issues (2011, 6 speed manual)

Sun Mar 02, 2014 5:01 pm

I just got my 2011 Wrangler back from Trading Enterprises (SZR) 4 days ago, for the 50k service. The next day, I noticed that the clutch pedal was feeling a tiny bit loose but I just ignored the issue. I barely drove the jeep until this morning, when the pedal had no resistance for about half the depression distance. I had difficulty shifting gears since the clutch was basically not disengaging normally. After a really rough start at a traffic light, I got it to 3rd gear and then pulled over into a sand lot since the clutch was pretty much permanently engaged. At this point, I couldn't even put the jeep into reverse.

Trading Enterprises just called and told me that they need to replace both master and slave cylinders. Fortunately, it's all covered under warranty. I'm just trying to convince them to loan me a rental car for now since it won't be fixed until the 5th.

Has anyone else had this happen to their vehicle? What could they have done during the last service which damaged the cylinders?
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dkhouri
KhaledS
Rank: Marshal
Name: Khaled Sadek
Location: Abu Dhabi
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Joined: Sat Oct 30, 2010 4:03 pm

Sun Mar 02, 2014 5:10 pm

TE is the worst ever, glad to know you have it done under warranty
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KhaledS
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Denasora
Rank: Marshal
Name: Jane Koester
Location: Al Ain
Posts: 2000
Joined: Wed Feb 02, 2011 2:17 pm

Sun Mar 02, 2014 9:50 pm

Ah, what a shame, Daniel. Really sorry to hear of this.
But as Khaled said, at least it,s under warranty. :sad:
Denasora Al Baloushi
J a n e K o e s t e r
ScaVenger
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Name: Saleh Al R
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Mon Mar 03, 2014 10:09 am

Someone maybe from agency was driving it without actually knowing how to dtive manual + not shifting properly during test drives?
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SaLeH Al RoMaitHi. AkA ScaVenger
WARNING : Desert Addict, do not feed him any Sand!!! Will bite :twisted: :twisted:

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dkhouri
Rank: Offroader
Posts: 45
Joined: Mon Jul 22, 2013 7:51 pm

Mon Mar 03, 2014 7:32 pm

After yelling at them over the phone a few times yesterday, the spare parts magically showed up and they were able to fix the issue earlier today. I got the jeep back and clutch is definitely working normally, but I feel like the pedal has a little more play than usual (about 3 cm). It might just be me :noidea:
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dkhouri
Codger
Rank: Senior
Location: Scotland
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Joined: Thu Apr 21, 2011 3:01 pm

Tue Mar 04, 2014 1:26 pm

KhaledS wrote:TE is the worst ever, glad to know you have it done under warranty
Main reason I sold my Jeep, won't give them any business ever again.

Daniel, one disaster after another with TE and I lost all confidence in the vehicle and myself, second-guessing constantly.
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Codger
Ali
Rank: Marshal
Name: Ali Aljneibi
Location: Abu Dhabi
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Joined: Mon Oct 19, 2009 12:23 am

Sat Mar 08, 2014 10:29 pm

those people will never learn from thair mistake, they only care about money nothing else
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Ali
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Denasora
Rank: Marshal
Name: Jane Koester
Location: Al Ain
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Joined: Wed Feb 02, 2011 2:17 pm

Sat Mar 08, 2014 11:39 pm

Codger wrote:Daniel, one disaster after another with TE.
Ali wrote:those people will never learn from thair mistake, they only care about money nothing else
But other than that, Daniel, they're GREAT! :-P
Denasora Al Baloushi
J a n e K o e s t e r
KhaledS
Rank: Marshal
Name: Khaled Sadek
Location: Abu Dhabi
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Sun Mar 09, 2014 10:14 am

Denasora wrote:But other than that, Daniel, they're GREAT! :-P
i doubt
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KhaledS
dkhouri
Rank: Offroader
Posts: 45
Joined: Mon Jul 22, 2013 7:51 pm

Sun Mar 09, 2014 12:10 pm

The clutch went back to normal after using it for a few days. Pretty sure they didn't follow the correct procedure, but I know nothing about automotive surgery. I don't think they even have any strictly defined procedures for anything.

I still have to service my jeep there to keep the warranty valid until it runs out this year. Apart from that, I am definitely never buying anything from trading enterprises again!
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dkhouri

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